Air Logistics Specialist|Shipment Coordinator|Track&Trace

I specialize in Content Moderation for social media platforms like Instagram and Facebook. I review and filter different types of violations—such as graphic content, sensitive imagery, gambling, drugs, and more—to ensure they’re appropriate for users. I also help determine whether certain content should be restricted to audiences aged 18+.

As an Air Logistics Customer Care Specialist, I coordinate directly with customers to ensure the proper issuance of the House Airway Bill or Master Airway Bill. I also verify the correct consignee information and double-check HS codes in the system to make sure everything is accurate.

As a Dedicated Shipment Coordinator, I closely monitor hundreds of shipments, focusing on daily customer pickups to deliveries. I follow up on scheduled delivery appointments and past orders, and I track shipments through websites, email, and direct calls to carriers for daily updates. I also coordinate regularly with dispatchers to ensure smooth and timely operations.

I contacted prospective clients to verify whether they qualified for our Medical Healthcare Pendant. During the call, I asked if they were over 65 years old, if they were a homeowner, whether they had a Power of Attorney (POA), and if they had already availed of the medical health pendant.