Customer Service / Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 14th, 2026 (4 days ago)

Member Since

May 6th, 2025

Profile Description

Reliable Virtual Assistant | Customer Support | Admin Support | Social Media Manager | US Time zone Ready 

Hi, I’m ----------

I’m a dedicated and detail-oriented professional with 3+ years of experience in Customer Support, Team Leadership, Troubleshooting, and Administrative Assistance. Over the years, I’ve worked in both BPO and e-commerce environments, handling phone, email, and chat support, resolving technical issues, and managing teams to hit KPIs while delivering excellent customer experiences.

I specialize in:
<> Customer Service (inbound/outbound calls, email & chat support)
<> Troubleshooting (apps, account issues, device setup, and process errors)
<> Dispute & Escalation Handling (PayPal, returns, refunds)
<> CRM & Admin Support (Salesforce, HubSpot, GHL, Markate, Jobber, etc.)
<> E-commerce Operations (Shopify, Lazada, Shopee, TikTok Shop)
<> Lead Generation & Appointment Setting
<> Social Media Coordination (basic Canva design, posting, engagement)

What makes me different is my ability to stay calm under pressure, adapt quickly to new tools, troubleshoot problems efficiently, and go the extra mile to ensure both the client and their customers are satisfied. I believe in continuous learning and I’m always open to feedback that helps me grow.

If you’re looking for someone reliable, resourceful, and easy to work with — I’d love to be part of your team and help your business run smoothly.