Aldover

Bookkeeper | Customer Service (Calls & Email Support)

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

May 2nd, 2025

Profile Description

I’m a Bookkeeper and Customer Support Specialist with nearly a year of hands-on bookkeeping experience and 2 years of proven expertise in high-volume customer service across email and phone channels. I help small businesses stay financially organized while delivering smooth, professional customer interactions that build trust and retention.
What I Bring to the Table:
- Full-cycle bookkeeping: Accounts Payable/Receivable, bank reconciliation, journal entries, and monthly reports
- Familiar with QuickBooks and Excel, with experience handling real client accounts during my internship
- Handled 1,000 to 1,500 emails weekly and resolved call disputes with professionalism and empathy
- Skilled in managing client inquiries, and escalations in fast-paced environments
- Strong attention to accuracy, confidentiality, and hitting deadlines consistently
With my combined experience in bookkeeping and high-volume customer support, I bring a results-driven, dependable skill set that ensures both financial accuracy and customer satisfaction. I'm adaptable, detail-oriented, and always ready to learn and grow with your business.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Fast, friendly, and professional email responses for order inquiries, troubleshooting, service questions, and follow-ups

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

Clear and confident communication to handle calls, resolve issues, and provide real-time assistance with a warm, approachable tone Every customer is treated with patience, empathy, and respect to promote loyalty and positive experiences

Accounting » Bookkeeping » Online Bookkeeping

Experience: 6 months - 1 year

Full-cycle bookkeeping: AP/AR, bank reconciliation, journal entries, and monthly reporting Full-Cycle Bookkeeping: Recording financial transactions, managing accounts receivable/payable, and creating adjusting journal entries Bank and Credit Card Reconciliation: Ensuring your books match your bank records for accuracy and peace of mind Monthly, Quarterly & Year-End Reports: Clear and timely financial statements to help you track performance Tool Proficiency: Comfortable working with QuickBooks, Excel, and cloud-based accounting software Data Confidentiality: Strict adherence to privacy and security best practices Support for Tax Preparation: Well-organized financial records to assist with smoother tax filing

Other Skills

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 112: DISC
Dominance: 44%
Influence: 25%
Steadiness: 18%
Compliance: 13%: English
C2(Advanced/Mastery)