Certified Industrial Engineer with 3+ years of experience in process improvement, documentation, and operations management across retail, construction, and manufacturing industries. Skilled in Business Process Management (BPM), Lean Six Sigma, and process automation using Power Automate, PowerApps, Power BI, and SAP.
Experienced in developing and implementing SOPs, quality systems, and ISO 9001–aligned process documentation. Strong background in data analysis, reporting automation, workflow optimization, and cross-functional coordination.
In retail, I lead nationwide process standardization and system improvement initiatives—traveling to multiple branches to study operations and identify opportunities for efficiency. In construction, I handled project coordination, quality assurance, and engineering process design, while in manufacturing, I implemented time and motion studies, layout optimization, and cost-saving initiatives.
I help organizations transform complex workflows into efficient, measurable, and people-centered systems.
Core Skills:
Process Improvement • Process Documentation • SOP Creation • Business Process Mapping • ISO 9001 • Power BI • Power Automate • PowerApps • SAP • Data Analytics • Lean Six Sigma • Process Optimization • Workflow Design • Retail Operations • Project Management • Continuous Improvement • Process Automation • Quality Management • Industrial Engineering
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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