Customer Service Representative | E-commerce Operations | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

July 10th, 2026 (3 days ago)

Member Since

April 9th, 2025

Profile Description

With over 8 years of experience in customer service, technical support, e-commerce operations, and fraud prevention, I am a highly adaptable customer experience and compliance professional. I specialize in delivering high-quality support, resolving complex customer issues, and ensuring smooth end-to-end service across multiple channels and global accounts.

Throughout my career, I have supported US-based accounts in telecommunications, technical troubleshooting for appliances, and e-commerce operations including order management, marketplace support, and brand reputation management. I also bring strong expertise in KYC, fraud detection, and customer due diligence, ensuring compliance with internal policies and regulatory standards.

I am proficient in handling high-volume customer interactions across email, chat, and phone while maintaining accuracy, empathy, and efficiency. I have experience using platforms such as Shopify, Amazon Seller Central, HelpScout, CRM tools, and various e-commerce systems.

I am now seeking a remote opportunity where I can apply my experience in customer support, fraud analysis, or operations in a fast-paced and growth-oriented environment.