Hi, I'm
I specialize in lead generation, qualifying prospects, administrative tasks, order processing and tracking, and ensuring smooth daily business operations. With hands-on experience supporting major accounts across mobile devices, billing, TV services, and e-commerce platforms like Macy’s, Amazon, and iBex, I’m equipped to help your business run efficiently and effectively.
What I Can Do To Help:
Administrative Support
Executive Assistance
Business operations support
Customer support (phone &
Handle
Data Management & Reporting
Chat support
Invoice & billing support
Order processing
Research and documentation
Appointment setting / Appointment scheduling
Refunds & returns processing
Property Sourcing
Property market research
Lead generation & qualification
Call handling (inbound call / outbound call)
Payment processing & follow up
Upselling & cross-selling
Sales analysis & reporting
Inventory tracking
SOP creation & process documentation
Manage CRMs (HubSpot, Salesforce, Customer 360 like Sales Cloud, Service Cloud)
Why Businesses Choose To Work With Me:
Friendly and out-going personality
Committed to creating exceptional customer experiences
Self-motivated & results driven with great initiative
I love research, data, spreadsheets, and organising information
Excellent English communication and written skills
Strong research and data skills with a keen eye for detail
Good problem-solving capabilities and the ability to work independently
Competent with spreadsheets (Google Sheets / Excel) and CRM data entry
Highly organised and able to manage multiple research tasks simultaneously
Proficiency in Microsoft Office, Google Workspace, and productivity tools
Able to maintain confidentiality and manage sensitive information
INVITE ME FOR AN INTERVIEW!
It’s no coi
Administrative Support, Acquisition, Order processing, Lead Generation, Real Estate Marketing, Product Sourcing, Customer Support, Sales, Real Estate, Analysis, Project Management, Phone Support, English, Research, Microsoft Excel, Admin Data Processing, Google Sheets, Office and Administration, Attention to Detail, Transaction Coordinating, CRM, Analysis, Outbound Sales, English Speaking, Listing Coordination, Customer Service, Cold Calling, Account Acquisition, Google Docs, Scheduling, Organization, Inbound Sales, Customer Support Management, Sales Management, Operation Management, Creative Problem Solving, Sales Support
Experience: 1 - 2 years
Telemarketing & Lead Generation
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Telemarketing & Lead Generation
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Live Chat & Email Support
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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