Customer Service

I have 2–5 years of experience in customer support, with a strong focus on email support. I handle customer inquiries efficiently, provide clear and professional responses, and resolve issues with a customer-first approach. I’m experienced in managing high volumes of emails while maintaining quality, accuracy, and a positive customer experience.

With extensive experience working for top companies like AT&T and HelloFresh, I have a strong background in customer service, technical support, and administrative assistance. I understand the importance of clear communication, problem-solving, and staying one step ahead to keep your business running smoothly. I also have experience supporting payroll and benefits administration, including managing and assisting with Gusto 401(k) processes.

I have 1–2 years of experience in data entry, ensuring accuracy and attention to detail in handling large volumes of information. I’m proficient in tools like Microsoft Excel and Google Sheets, with experience in organizing, updating, and maintaining data efficiently. I’m reliable, detail-oriented, and able to meet deadlines consistently.

I have hands-on experience in SEO keyword research, gained over several months of practical work. I’ve identified relevant keywords, analyzed search trends, and supported content optimization using basic SEO tools. I’m confident in my ability to contribute to keyword planning while continuing to grow my skills.