Krystel

Customer Service Virtual Assistant | CRM & Ticketing Systems

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

March 25th, 2025

Profile Description

I am a reliable and detail-oriented Customer Support Virtual Assistant with hands-on experience handling voice, chat, and email support using Zendesk and CRM tools.

I have supported customers in fast-paced environments, resolving concerns related to accounts, orders, refunds, and general inquiries while maintaining professionalism and empathy. I am experienced in managing support tickets, documenting customer interactions, and following standard operating procedures to ensure timely and accurate resolutions.

What I Offer:
- Administrative Support (Email & Calendar Management)
- Social Media Assistance (Scheduling & Engagement)
- Data Entry & Organization
- Customer Service & Inbox Management
- Research & Content Assistance

With strong attention to detail, excellent communication skills, and a proactive mindset, I ensure tasks are completed accurately and on time. Whether you need help managing emails, organizing schedules, or maintaining a social media presence, I support your business success! Let’s work together to make your workflow smoother and stress-free!

Top Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

Customer Support » Customer Relationship Management

Experience: 1 - 2 years

Virtual Assistant

Experience: Less than 6 months

Other Skills

Marketing » CRM » Zendesk

Experience: Less than 6 months

SEO » Content Management

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 6 months - 1 year

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig City, Metro Manila

Tests Taken: IQ
Score: 129: DISC
Dominance: 34
Influence: 16
Steadiness: 27
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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