Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
Bachelors degree
Last Active
June 24th, 2026 (today)
Member Since
March 11th, 2025
Profile Description
Customer Support and Incident Management Professional with 4+ years of experience handling technical troubleshooting, customer escalations, incident response, and operational support.
Proven track record managing 200+ customer cases weekly while maintaining a high CSAT and QA performance. Experienced in cross-functional collaboration, process improvement, and subject matter expertise development.
Technical Skills:
CRM & Ticketing Systems (Salesforce, Zendesk, ServiceNow)
Root Cause Analysis
Technical Troubleshooting
Cross-Functional Team Coordination
Remote Troubleshooting & Field Dispatch Support
Incident Escalation & Dispatch Management
AI-Assisted Support Tools
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Remigio, Cebu
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 52
- Influence: 16
- Steadiness: 13
- Compliance: 19
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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