Virtual Assistant | Customer Support| Graphic Designer

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (yesterday)

Member Since

February 16th, 2017

Profile Description

I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info-Asinas, a skilled virtual assistant with a genuine passion for helping businesses thrive. I have 7 years of experience in various industries, including e-commerce, VR games, health, fitness, coaching, consulting, and travel. I have developed a wide range of abilities that make me an asset to any business.

In my role as a virtual assistant, I have become proficient in tasks such as managing e-commerce operations on platforms like Shopify, Etsy, and eBay. This includes handling orders, conducting product research and listings, and ensuring that products are always available to customers.

I have also gained extensive experience in social media management, successfully overseeing multiple platforms like Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube. By implementing effective strategies, I help businesses establish a strong online presence and engage with their target audience.
Providing excellent customer service is a skill I excel in. I have worked with various customer service channels, such as email, chat, and calls. Using tools like Zendesk, Gsuite, and Freshdesk, I have a proven track record of providing prompt and helpful solutions to customer inquiries and concerns.

Designing websites and product landing pages is another area of expertise. I am skilled in using user-friendly platforms like Wix and Shopify, and I have experience with graphic design tools such as Adobe Photoshop, Canva, Lightroom, Crello, Placeit, and Invideo. I have created attractive and functional landing pages using platforms like Pagefly, Gempages, Wix, Zipify, Ecomsolid, and Kajabi.

To effectively manage projects and track progress, I rely on popular project management tools like Trello, Asana, Notion, and ClickUp. This ensures that tasks are completed on time and projects are delivered successfully. Additionally, I have experience in travel planning and management, providing clients with well-crafted travel itineraries tailored to their preferences.Email marketing is another area where I can contribute. I am proficient in using tools like MailChimp and Klaviyo to design and execute impactful email campaigns. I can also create visually appealing email landing pages to engage recipients.

My skill set extends to various tasks, including data entry, video editing using tools like Filmora and Invideo, content creation, PowerPoint presentations, web and data research, lead generation using tools such as Hunter, Apollo, and Skrapp, calendar management, forum posting, and basic HTML/CSS. I am well-versed in file management using tools like Dropbox, and I can create basic reports to track task progress and sales.

My experience highlights include:

- Efficient executive assistance and administrative support.
- Proficient in delivering customer service across various channels, including Email, Non voice, voice, and social media platforms (Software: Go High Level, Zendesk, Freshdesk, Gorgias, Microsoft and Google workspace)
- Expert in E-commerce Management (Shopify, Etsy, Ebay)
- Experienced in Order Fulfillment and Shipment Tracking for timely and accurate deliveries.
- Conduct product research on manufacturers, suppliers, forwarders, and competitors.
- Work collaboratively with suppliers and manufacturers
- Efficient in Product Listing for optimized sales on E-commerce platforms.
- Oversee customer accounts, manage refunds, and resolve disputes on various platforms including Shopify, PayPal, and Stripe.
- Skilled in Website Design for a visually appealing online presence.
- Copywriting for blog posts, reviews, and other content types 
- Proficient in Social Media Management (Facebook, Instagram, Twitter, Pinterest, LinkedIn, Youtube).
- Content creation for social media; - Skilled in Landing Page Builder/Design (Wordpress, Shopify, Pagefly, Gempages, Wix, Zipify, Ecomsolid, Kajabi)
- Proficient in Project Management using Trello, Asana, Upgrade to see actual info and ClickUp to streamline workflows.
- Well-versed in Graphic Design tools such as Adobe Photoshop, Illustrator, Gimp, Canva pro, Lightroom, Crello, Placeit, and Kittl
- Experienced in document preparation, proofreading, and editing tasks attention to detail.
- Skilled in website building and design using Wordpress, Wix and Shopify platforms.
- Creating email Marketing campaigns through platforms like Mail Chimp and Klaviyo.
- Knowledgeable in Keyword Research and SEO Optimization.
- Accurate Data Entry and web research
- Video editing (Software: Descript, Caption, Capcut, Filmora)
- Skilled in Microsoft PowerPoint, Canva pro and Google Slide presentations.
- Proficient in researching leads information (Contact out, LinkedIn, Crunchbase, Hunter, Apollo, Skrapp).
- Effective in Web and Data research.
- Experienced in forum and community management- Familiar with automation tools like Go High Level, ClickFunnels, and Zapier.
- Organized Travel Planning and Management.
- Proficient in creating reports on weekly tasks, analytics and sales.
- Adaptable to various Adhoc tasks and Virtual Assistant responsibilities.

In summary, I believe in my capability to offer complete administrative and operational assistance. With a dedicated work approach, I am committed to producing top-notch outcomes promptly and effectively. I am always prepared to handle extra responsibilities to guarantee the smooth and successful functioning of your business.

You can find an overview of my skills and experience on my website: www.Upgrade to see actual infoUpgrade to see actual info