Creative execution backed by structure, systems, and reliable operations.
Over the past 8 years, I’ve worked across executive support, digital operations, e-commerce, customer experience, content production, and creative management, supporting founders and growing teams in fast-moving environments where organization, consistency, and execution matter.
My work focuses on keeping operations structured, content consistent, communication organized, and day-to-day execution running efficiently behind the scenes. Comfortable handling multiple areas of the business independently while maintaining quality, reliability, and attention to detail.
What I Can Help You With
Executive & Operations Support
• Calendar and inbox management
• Meeting coordination and reporting
• Travel planning and document organization
• Billing and invoice management (Zoho)
• Internal communication and workflow coordination
• Google Workspace and Microsoft Office management
Customer Support & Client Communication
Experienced with Zendesk, Gorgias, Freshdesk, Commslayer, and similar platforms for:
•
• Customer issue resolution
• Social media support
• Maintaining response quality and customer satisfaction
E-commerce Support
Support for Shopify, Etsy, Amazon, and eBay stores including:
• Order management and fulfillment
• Product listings and tracking
• Refund handling
• PayPal and Stripe dispute management
Social Media, Content & Community Support
• Content planning and scheduling
• Caption writing and brand messaging
• Canva graphics and branded content
• Instagram,
• Community management for Circle, Mighty Networks,
• ManyChat setup and automation support
• Performance tracking and content organization
Design, Video Editing & Creative Production
I create branded visuals, presentations, marketing assets, and short-form content using:
• Canva
• Figma
• Photoshop
• Illustrator
• CapCut
• Descript
Experience creating:
• Reels and short-form videos
• Social media creatives
• Presentation decks
• Marketing materials
• AI-assisted visual content
I also use AI-supported creative tools such as ChatGPT, Claude, Midjourney, Flux, Gemini, Kling, Higgsfield, Sora, and ElevenLabs to streamline production, generate creative concepts, and maintain brand consistency efficiently.
Website, Funnels &
Experience working with:
• WordPress
• Shopify
• Wix
• Kajabi
• GHL (GoHighLevel)
• ClickFunnels
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• Klaviyo
• Mailchimp
• Flodesk
• ActiveCampaign
• Substack
Research, SEO & Project Management
• Lead generation and competitor research
• Basic SEO and keyword optimization
• Analytics tracking and reporting
• Workflow and task management using Asana, ClickUp, Notion, Trello, and Airtable
Automation & AI Workflows
I help reduce manual work and improve operational efficiency using:
• Zapier
•
• AI-assisted workflows
• CRM automations
• Content systems and task automation
I also use ChatGPT and Claude for structured content creation, prompt engineering, workflow support, and basic HTML structuring when needed.
Additional Tools
CapCut, Descript, CRM systems, automation platforms, Google Workspace, and Microsoft Office.
Why Clients Work With Me
• Reliable and detail-oriented
• Strong communication and fast turnaround
• Able to work independently with minimal supervision
• Organized, proactive, and systems-focused
• Focused on improving workflows, not just completing tasks
I’m here to help simplify operations, support your team, and keep the business moving efficiently behind the scenes.
Portfolio:
Let’s discuss how I can support your business.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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