Shervin

E-commerce VA | Product Lister| Social Media Manger

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $2.82/hour ($272.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (11 days ago)

Member Since

March 6th, 2025

Profile Description

I am a dedicated and detail-oriented Virtual Assistant specializing in Etsy, Amazon, Shopify e-commerce support. I help online business owners manage daily operations, increase efficiency, and grow their stores by handling time-consuming tasks with accuracy and reliability.

Here’s what I can do for you:

Product Research
• Conduct in-depth market research to identify winning and profitable products
• Analyze competitors, pricing strategies, and customer reviews
• Evaluate product demand, trends, and sales performance
• Provide data-driven recommendations for smart sourcing decisions

Product Listing Optimization
• Create SEO-friendly product titles, bullet points, and descriptions
• Optimize keywords to improve search visibility
• Enhance product listings to increase conversions
• Update and maintain accurate product information

Data Entry
• Input and organize product data accurately
• Maintain spreadsheets for inventory and sales tracking
• Upload and update product listings efficiently
• Ensure clean, error-free, and well-structured records

Order Processing & Inventory Management
• Process and monitor customer orders daily
• Update tracking numbers and order statuses
• Coordinate with suppliers and fulfillment teams
• Track inventory levels to prevent stock shortages

Customer Service Support
• Respond promptly to customer inquiries and messages
• Handle returns, refunds, and order concerns professionally
• Resolve issues to maintain positive seller ratings
• Provide excellent customer experience and support

Social Media Management
• Schedule and publish social media content
• Create basic graphics and engaging captions
• Monitor comments, messages, and audience engagement
• Support brand growth through consistent online presence

Administrative Support
• Manage and organize emails and calendars
• Maintain digital files and documentation
• Perform research and other general VA tasks
• Provide reliable email support

E-mail Management
• Organize and manage inbox efficiently
• Respond to customer inquiries in a professional and timely manner
• Filter, label, and prioritize important emails
• Handle follow-ups and maintain clear communication with clients

Tools:
• Amazon Seller Central
• Shopify
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Excel
• Canva
• Meta Business Suite
• Trello / Asana
• ChatGPT
• Jungle Scout
• Helium 10
• Keepa

If you're looking for a reliable, proactive, and organized E-commerce Virtual Assistant who can help grow your business, I’m ready to support you.

Top Skills

Experience: 1 - 2 years

Conduct in-depth market research to identify profitable and high-demand products by analyzing competitors, pricing strategies, customer reviews, market trends, and overall sales performance, and provide clear, data-driven recommendations to support smart and strategic sourcing decisions.

Experience: 1 - 2 years

Assist customers with issues and concerns they are experiencing during the use of the product and/or service, document call-related information for auditing and reporting purposes, maintain and update customer information as necessary, upsell current customers on new or enhanced services

Experience: 1 - 2 years

Input and organize product data accurately, maintain spreadsheets for inventory and sales tracking, upload and update product listings efficiently, ensure clean, error-free, and well-structured records

Other Skills

Experience: 1 - 2 years

Monitor comments, messages, and mentions across social media platforms, reply promptly and professionally to customer inquiries, manage and filter spam or inappropriate comments, maintain positive engagement to strengthen brand reputation

Create SEO-friendly product titles, bullet points, and descriptions, optimize keywords to improve search visibility, enhance product listings to increase conversions, update and maintain accurate product information

Basic Information

Age
22
Gender
Male
Website
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Address
Candaba, Pampanga
Tests Taken
IQ
Score:  130
DISC
Dominance: 32
Influence: 38
Steadiness: 25
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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