Sheila

Customer Support Specialist | Chat, Email & Voice Expert

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

March 2nd, 2025

Profile Description

With over 5 years of experience in the BPO industry, I specialize in providing exceptional customer support through live chat, email, and voice channels. I’ve worked with U.S.-based clients across various industries, handling everything from technical support and billing to customer retention and account management.
I take pride in delivering fast, accurate, and empathetic service while maintaining professionalism under pressure. I’m highly skilled in using tools like Notion, Salesforce, Intercom, and proprietary CRMs, and I’m comfortable working in a fast-paced, results-driven environment.
I’m also available to work full-time during U.S. business hours and thrive in roles where I can build trust with customers, resolve issues efficiently, and support business goals through clear communication and attention to detail.
If you're looking for someone dependable, experienced, and genuinely passionate about customer satisfaction. I’m ready to help you grow your business.

Top Skills

Experience: 1 - 2 years

Experience: 5 - 10 years

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 2 - 5 years

Basic Information

Age
34
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  133
Government ID
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