Results-driven Digital Marketing Specialist with 4 years of hands-on experience in planning, executing, and optimizing digital campaigns. Proficient in Google Ads and Meta Ads, with a keen eye for design that boosts user engagement and overall campaign performance.
Skilled in combining data-driven strategies with creative storytelling to deliver high-performing marketing assets that convert. Experienced in creating visually compelling social media graphics, ad creatives, landing pages, and branding materials, ensuring consistency across all touchpoints.
Proven ability to manage multiple brand accounts, optimize media budgets, and deliver measurable results aligned with KPIs.
Additionally, brings a solid background in customer service, having worked in a call center environment handling both inbound/outbound calls and
Collaborative, analytical, and always eager to adapt in fast-paced environments while staying aligned with business goals.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Handled customer inquiries, complaints, and product concerns via email with professionalism and empathy, ensuring timely and accurate resolution while maintaining a high level of customer satisfaction.
Experience: Less than 6 months
Provided real-time assistance to customers through live chat, resolving issues efficiently while maintaining a friendly and professional tone. Ensured quick response times and high customer satisfaction by addressing concerns accurately and proactively.
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