Hey there! As a Virtual Assistant, my area of expertise is focused on Property Management and Corporate Lodging. My proficiency lies in managing listings across a range of online travel agencies such as Airbnb, Homeaway/VRBO,
Having spent more than a decade in the Hospitality and Customer Service industry, I possess a keen eye for detail and exhibit a high level of enthusiasm, reliability, and diligence in my work. My dedication towards providing clients with proficient, professional, and top-notch quality service is unwavering.
My areas of expertise include:
Creating maintenance work orders
Building listings and integrating them with Property Management Systems
Integrating third-party applications with PMS
Handling guest communications, responding to inquiries, and screening potential guests for bookings
Schedule cleanings with housekeepers
Collaborating with local property managers
Sending welcome, check-in, and post-stay messages
Managing listing calendars and availability
I have experience in the following software and processes:
- Microsoft Office Applications (Excel, Word, and Powerpoint)
- Google Suite
- Guesty | MyVR | Hostfully | Tokeet | Uplisting | TRACK | Hospitable | Opera Micros-Oracle | Infor HMS
- Infor EzRMS| Pricelabs| Beyond Pricing
- Breezeway (Property Operations & Services Platform) | Cleanster | Turno | Yardi Breeze
- RemoteLock | Lynx
- HighRise CRM | Salesforce| Kustomer
- Slack | MS teams
- Asana | Airtable| Trello
- AutoHost | Persona | Superhog | Enso Connect
- QuickBooks
- Point of Sale System (MICROS and LS Retail)
- RING | Arlo
- Airbnb |
I am dedicated to delivering exceptional service to clients and providing solutions to their needs. Let's work together to achieve your goals!
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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