Executive Assistant | Operations Support • Project Coordination • Process Im

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

High school diploma

Last Active

June 26th, 2026 (today)

Member Since

February 26th, 2025

Profile Description

I help busy founders, executives, and growing teams stay organized, improve operational efficiency, and create smoother workflows behind the scenes.

With more than 6 years of experience across customer service, technical support, quality assurance, and operations, I have built a strong foundation in managing processes, resolving complex issues, and supporting business performance through accurate reporting and operational coordination.

"I help busy entrepreneurs and growing businesses save time, generate leads, manage projects, and build a professional online presence—so they can focus on scaling their business."



My core services include:

• Executive and administrative support

• Calendar and inbox management

• CRM and database management

• Customer support and escalation handling

• Order processing and logistics coordination

• KPI tracking and reporting

• Process documentation and workflow improvement

• Quality assurance and compliance monitoring

Some of my career highlights include maintaining a Customer Satisfaction Score (CSAT) above 90%, achieving a First Contact Resolution (FCR) rate above 85%, and consistently exceeding sales and conversion targets while supporting customers across technology, telecommunications, and operations-focused environments.



Tools and platforms I work with include:

• Google Workspace

• Microsoft Office Suite

• Google Sheets & Excel

• CRM Systems

• Database Management Platforms

• Remote Support Tools

• Reporting & Documentation Systems

My background includes roles with Asurion, iQor, TTEC, and Inspiro, where I developed strong communication, organization, problem-solving, and stakeholder management skills.



I am currently focused on Executive Assistant, Operations Support, and Project Coordination opportunities where I can help businesses stay organized, improve efficiency, and free up valuable time for leadership teams.

Feel free to connect or send me a message if you're looking for a reliable professional who can support your operations and help your business run more smoothly.