I am a dedicated professional with a strong background in Customer Service, Human Resources, and Leadership. I deliver high-quality support in customer-facing and administrative roles while maintaining excellent service standards for clients, guests, and teams.
I have experience as a Customer Service Representative, where I handled inbound and outbound calls, resolved customer concerns, and provided support through phone,
I also worked as an HR Coordinator, handling end-to-end recruitment, onboarding, employee documentation, training coordination, and HR administrative tasks. This experience developed my organizational skills, attention to detail, and ability to manage multiple responsibilities efficiently.
In addition, I served as a Housekeeping Supervisor on a cruise ship, where I led multicultural teams in a fast-paced, international environment. I was responsible for supervising staff performance, ensuring service quality, and addressing guest concerns professionally and promptly. I was also recognized for strong leadership and consistent performance in delivering excellent service.
With strong communication, leadership, and organizational skills, I am able to work effectively in dynamic environments and contribute positively to both teams and customers. My goal is to continue growing in roles that value professionalism, efficiency, and high-quality service delivery.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: Less than 6 months
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