John

Operations & E-Commerce VA | Content Creation & AI Video | Executive Support | A

Verified

mark as hired

Overview

Looking for full-time work (9 hours/day)

at $4.06/hour ($864.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (16 days ago)

Member Since

February 20th, 2025

Profile Description

If your business runs on tasks you shouldn't be doing yourself — I handle those.
I'm Cedrick, a VA with experience in e-commerce operations, executive support, customer service, content creation, and workflow automation.
What I can do for you:

E-Commerce: Shopify, product sourcing, order processing, fulfillment
Executive Support: inbox, calendar, SOPs, reports
Customer Support: chat, email, voice — B2C and B2B
Content and Video: content editing, AI video — Canva, CapCut, AI tools
Automation: Google Sheets, AppScript, process documentation

AI-native: Claude, ChatGPT, Gemini, Meta AI. PLDT Fiber 950+ Mbps with solar backup. Dual monitor setup. Remote ready.
Open to full-time, part-time, or paid trial.
----------

Top Skills

E-Commerce » Product Sourcing

Experience: 6 months - 1 year

Customer Support

Experience: 5 - 10 years

Handled 50-70+ inbound calls daily at Concentrix for DIRECTV — awarded Most Improved Agent during training and Top Agent of the Month after training. Also provided multi-channel customer support at Yo-Kai Express managing daily tickets across chat, email, and voice for US-based operations. Maintained one of the lowest callback rates on the floor.