I am Engelbert Dator, a Technical Communication Training Specialist with over 20 years of professional experience spanning training delivery, customer service, virtual administrative support, and academic instruction. My expertise includes internal systems training, onboarding program facilitation, curriculum development, and communication support for multicultural teams.
Experience: 2 - 5 years
handling Functional and Product Specifics Training for new hires. Also conduct training and facilitation and interviews for new applicants
Experience: 6 months - 1 year
Engaged with collating information and documentation
Experience: Less than 6 months
part time handling calls and inquiry from online gaming. releasing access and activation. Sending report on a daily basis
Experience: 2 - 5 years
handled customer service for Capital One handling billing, and complaints
Experience: 2 - 5 years
part of the customer service support/ email support for Telstra. Handling billing and complaints
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