HR Training & Development Officer

Manages the full recruitment lifecycle, from job posting to candidate selection and onboarding. Works closely with hiring managers to understand staffing needs and source top talent across various job functions. Provides basic clerical support, safekeeping, filing of personnel records and assists in the coordination and implementation of training programs; and prepares HRD related reports.

Proficient in accurately handling administrative and data entry tasks including maintaining records , records organizing documents updating databases preparing reports and ensuring accuracy and confidentiality of information. Proficient in office software such as Microsoft Office and Google Workspace with strong attention to detail time management and organizational skills.

Delivers exceptional service to customers by answering inquiries, resolving complaints, and providing accurate product or service information. Handles a high volume of inbound and outbound calls, ensuring customers receive timely and effective solutions.

Experienced in transcribing audio , audio and written materials into clear, accurate and well-organized documents. And oh yeah, Proficient in handling administrative documents, meeting notes, reports and correspondence while maintaining confidentiality, attention to detail , detail and effective time management.

Designs, implements, and evaluates training programs that enhance the skills and performance of the company’s employees Guide managers and employees through setting SMART goals and conducting regular performance reviews. Track and monitor employee performance, identifying areas for improvement and development.