Stop scrolling—if you’re a CEO or e-commerce brand owner overwhelmed with messages, tasks, and customer issues, I’m the VA who can step in and take that load off your plate. I’m an Executive Assistant supporting CEOs and a Customer Service Virtual Assistant for e-commerce brands, with hands-on experience in Shopify operations, customer support, billing coordination, and CRM tools like Zendesk and Gorgias. I handle the behind-the-scenes work that keeps your business running smoothly—from inbox and calendar management, task organization, and executive communication support, to managing customer service workflows like order processing, issue resolution, retention, and billing concerns. With a background in technical support, billing, and customer retention-focused roles, I bring strong problem-solving skills, attention to detail, and the ability to stay calm and efficient in fast-paced, high-volume environments. My goal is simple: to help you save time, reduce stress, and keep both your operations and customers running smoothly.
Experience: 1 - 2 years
Experience: 1 - 2 years
Accurately recorded and maintained sales, training, and shipping data in spreadsheets and internal systems while ensuring data integrity.
Experience: 6 months - 1 year
Supported professionals by handling administrative tasks, managing client communications, and maintaining transaction records.
Experience: 1 - 2 years
Provided excellent customer support, resolving billing and product inquiries while maintaining professionalism and empathy.
Experience: 1 - 2 years
Used formulas, pivot tables, and data visualization tools to organize and analyze wholesale sales data and financial reports.
Experience: Less than 6 months
Managed the shipping and distribution of products to wholesale partners, ensuring timely and accurate deliveries.
Experience: 2 - 5 years
Used formulas, pivot tables, and data visualization tools to organize and analyze wholesale sales data and financial reports.
Experience: Less than 6 months
Applied finance knowledge to track sales performance, analyze trends, and assist in budgeting and expense management.
Experience: Less than 6 months
I once took a training to manage social media; i have a certification for completing a training.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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- Steven Rapposelli
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