4d0c0b d0d81248f9

General Virtual Assistant / Customer Support Specialist

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $421 USD )
30 hrs/wk ( $3.19 USD/hr )
EDUCATION
College Degree
EXPERIENCE
-6 years in customer service
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  107

DISC
Compliance:19
Dominance:24
Influence:19
Steadiness:39

English
 C1(Advanced)
Last Active:
2020-07-07
Member Since:
2017-01-29
SKILL SUMMARY

In my 6-year work experience as customer support taught me to have strong attention to detail, good communication skills, and quality customer service. I have also developed my typing skills with the use of MS Word and Excel. I am seeking a project where my experience can be effective utilized.I'm a hard-working person and always open to learning new things. 
Services:
•Inbound Calls
•Outbound Calls
•Phone Support
•Technical Support
•Receptionist duties (answering occasional calls)
•Booking appointments with clients
•Following up with clients/customers (sending thank you and other reminder emails)
•Data Entry in Word, or Google Docs
•Typing
•Transcription (transcribing voicemail, video or audio, podcasts etc.)
•Internet Research
•Executive Assistance
•Making Reports (Creating basic reports (reports on weekly tasks,sales)
???Email Management/Filtering
•Research on certain topics for blog posts, newsletters or others
•Personal errands (purchasing gifts for loved ones / family members online)
•Preparing Slideshows (PowerPoint Presentations)
•Creating / Managing Spreadsheets
•Preparing PowerPoint / Keynote Presentations
•PDF Conversion, Splitting and Merging
•File Management (organizing files using Dropbox etc)
•Database building (eg. updating email or contact lists on your CRM)

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Personal Assistant
  • Research
  • Speaking
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I've been using Microsoft word and excel since I was in high school.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Web Development
SKILL RATING
  • Wordpress Development

Webmaster
SKILL RATING
  • Html
  • Wordpress

Graphics & Multimedia
EXPERIENCE

I attended a seminar regarding adobe photoshop and i did some of my cousins invitation.

SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Video Editing
  • Web page Design

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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