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Project Manager, Virtual Assistant, Lead Generation, HR

99 ID PROOF
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EXPECTED SALARY
Php 65,000.00/month
( $1,128 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.52 USD/hr )
EXPERIENCE OVERVIEW
5 yrs and 5 mos in Customer Service in a corporate setting job, almost 5 yrs working in a home-based setting until present with Lead Generation and Appointment Setting/Data Entry/Telemarketer/Virtual Assistant/Client Services Skills/Project Manager/Resear
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
NAGA, CEBU
Tests Taken:
IQ
Score:  84

DISC
Dominance:35
Influence:15
Steadiness:36
Compliance:15

English
 B2(Upper Intermediate)
Last Active:
October 1st, 2022 (5 days ago)
Member Since:
January 27th, 2017
SKILL SUMMARY

• 5 years and 5 months experience working in a BPO Company
-Technical Support
-Chat support -Customer Service Representative
-Blue Shield of California Health Insurance Specialist
-Medical and Pharmacy Claims Representative
• 5 years experience - present working in a home-based setting job
-Project Manager
-Appointment Setter
-Cold Caller
-Data Entry
-Lead Generation
-Client Services
-Transcriptionist
-Virtual Assistant
-Account/campaign Trainer
-Research Analyst
-Marketing Assistant
-Onboarding Specialist

KNOWLEDGE IN:
• Phone/Web Dialer: Xencall, RingCentral, 
• CRM: Ulinc, Pipedrive, Trello, Contact Smarter, Dialpad, Go High Level, Lead Kahuna, Lead Scope, Sharpspring, Upgrade to see actual info
• Redbooth, Taskade
• Call Handling and Email Support/chat support
• Lead Generations Calls (Inbound & Outbound)
• Lead Generation, Lead Scraping, Web Research, Lead Hygiene(manual missing information search)
• Social Media Management (Basic content writer for the Facebook post, Ad Campaign)
• Microsoft - Excel, Word, Powerpoint, Outlook
• G Suite - Drive, Calendar, Docs, Sheets, Slides, Forms, Sites, Maps
• Staffing and Scheduling (Calendly, Google Calendar, Acuity Scheduling)
• WordPress (Built website - Basic changes and plugins)
•Semrush, CTM (Call Tracking Metrics)
•Quickbooks, Proposify, PandaDoc

SKILLS:
• Lead Generation
• Appointment Setting
• Customer Service
• Client Services
• Data Entry
• Virtual Assistant
• Telemarketer/Cold Calling
• Quality Assurance
• Computer Literate
• Lecture Demonstration
• Good Communication Skills
• Content Writing
• Transcriptionist
• Market Research

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription
  • Speaking
  • Writing
  • Email Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Customer Support
  • Email Support
  • Tech Support
  • Medical Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have a work experience in a call center as a representative. I have been working in BPO company for five years and 5 months.

SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Sales and Marketing
EXPERIENCE

One month contract part time job also as a lead generation using Lead Kahuna with Phase 1 Web Consultation where I generate 500-700 leads per day using Lead Kahuna software and saved it on google sheet. Also a project based lead generation with Linked Conversions Group which I generate 1,500 leads using a website and submitted it after 2 days as per preferred time frame by the client.

SKILL RATING
  • Email Marketing
  • Lead Generation
  • LinkedIn Marketing

Customer Service & Admin Support
EXPERIENCE

I have experience in customer service for 5 years and 6 months as a technical and customer service support representative.

SKILL RATING
  • Customer Support
  • Email Support
  • Tech Support

Professional Services
EXPERIENCE

I was a Health Insurance Specialist as well at Teleperformance for 3 years and 5 months wherein I used to process enrollment application, quoting benefiits, pharmacy claims and medical claims inquiry.

SKILL RATING
  • Medical Services

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