Phenomenal Customer Support with Property Management exp

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (3 days ago)

Member Since

January 25th, 2017

Profile Description

If you're looking for a go-getter or someone who doesn't give up on something easily. That's me. You can call me RYM and you can contact me here at any time. 

An experienced, vibrant, dedicated and hardworking person with over 4 years of experience in Property Management Rental  (Hostaway, IGMS, Uplisting are a few of the systems that I've used) and 8 years of experience in providing stellar customer service.Y ou can greatly benefit from my skills and talent. If you have property listings on Airbnb, Bookingcom, Homeaway, VRBO and TripAdvisor, I can help you with the tasks below:

- Answer (within 15 minutes) queries and concerns of the guests. 
- Make sure that the check-in and check-out information have been received by the guests.
- Coordinates with cleaners and make sure that the property is cleaned after a guest checks out.
- Send out maintenance if there is a report for repair in a property- Ongoing listing upkeep and optimization (Airbnb and Upgrade to see actual info)
- Create tickets using Zendesk and make sure that the task is being resolved on a timely manner
- Create and manage listings in Airbnb and add the Airbnb account to the 3rd party application. 
- File a claim if guests damaged the property- Order supplies in Amazon- Respond to and leave the public response to the comments posted by the guests.
- Create content for automatic messages.And a lot more!!I can also do appointment setting, email support internet research, and Social Media Management.

My goal is to provide excellent satisfaction to my clients. 
Following instructions is also my expertise and I have strong attention to detail. 
I will happily take on those tasks that you just find a chore. 
That leaves you with more time to concentrate on the things that matter.