Specialized in Customer Support
(Phones, Chats,
Order Management
(Refunds, Returns, Order Tracking, Order placing)
Worked with international Clients
(AU, US, CA)
TOOLS SPECIALIZATION:
Order Management:
Shopify
Salesforce
Loop
Yotpo
Deposco
Agent Desktop
Billing Hub
MS tools
Customer Support:
Phones:
Ring Central, Communicator<8efe80624d780eba0c6493ec45140364
Gorgias
Communication:
Google Meet
Zoom
Zoho
Please feel free to contact me via
Experience: 1 - 2 years
As a customer support, I ensure that customers understand the timelines for resolving their issues, and what steps will be taken, while managing any challenges or delays in a calm and professional manner.
Experience: Less than 6 months
order management, shipping validation, refunds and cancellation
Experience: Less than 6 months
chat, email support
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.