Overview
Looking for full-time work (8 hours/day)
at $6.20/hour ($1,200.00/month)
Bachelors degree
Last Active
April 11th, 2025 (423 days ago)
Member Since
January 11th, 2025
Profile Description
Seasoned manager of operations, with intensive and experience in client relations and performance achievement. Collaborative and Innovative, with proven expertise in business transformation which helps create analysis and innovation on improving processes and active workflow.
I also have a proven expertise in Training and Development as I was a Training Manager for two years before moving to operations. WE help transition employees from training to operations and equip them with the right training to be successful until 90 days from hiring.
Employee retention and engagement is one of the areas I excel the most as I have been proven to device mechanisms that identifies early warning signs for employee engagement and satisfaction.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
I have been a BPO Operations Manager for a total of 5 years. With distinctive achievement in performance and client relations. Our main focus was areas for net promoter score and employee satisfaction.
Office and Administration » Employee Engagement
Experience: 5 - 10 years
Employee retention and engagement is one of the key tasks and KPIs we handle as operations manager in my previous BPO onsite job. .We have identified areas and mechanisms that help improve and device engagement activities for our employee retention.,
Coaching » Training and Development
Experience: 2 - 5 years
With a vast experience in Training and Improvement and transition, I have been dealing with skills and trainings to build specific skillset for employees.
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
NA
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Project Management » Process Improvement
Experience: 5 - 10 years
Office and Administration » Operation Management
Experience: 10+ years
Office and Administration » Data Analytics
Experience: 5 - 10 years
Software » Application Performance Management
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.