Athena

Virtual Assistant | Customer Service| Email Support

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Overview

Looking for full-time work (9 hours/day)

at $13.25/hour ($2,880.00/month)

Associates degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

January 6th, 2025

Profile Description

I am enthusiastic, hardworking, time oriented, and a young professional who has been working as a customer service industry for 6 years. Handle customer queries, email handling, customer complains, products updates and bill queries. I am very good in web research, proficient in Microsoft office, excel, word, power point and I do have experience business listing in directories, submit listings, photo and video editing. I do lead research too. I can do social medial organic marketing to. I edit products in Shopify for customer requests. I am skilled in handling all types of customer, open minded, and I meet deadlines. I don't make promise that i cant do, I am open to new ideas which can help me grow as an individual and as a professional. I am looking forward to work with you hand in hand for your business success and for my success as well.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Google worspace (Docs, Sheets, Gmail, Calendar | Microsoft Office (Word, Excel, Outlook | Canva | CRM System | Basic knowledge of eCommerce platforms (Shopify, WooCommerce)

Customer Support » Customer Service

Experience: 2 - 5 years

Responding to emails and chat inquiries | CRM Management (Hubspot, Zoho, Salesforce) | Handling client concerns professionally

Other Skills

Professional Services » Management Services » E-Commerce Management

Experience: 1 - 2 years

Order processing and fulfillment | Inventory tracking | Product listing (Shopify, Amazon etc.) | Customer support and returns handling |

Project Management

Experience: Less than 6 months

Office and Administration » Administrative Support

Experience: 2 - 5 years

Calendar and email management | File Organization ( Google Drive, Dropbox)

Office and Administration » Communication

Experience: 2 - 5 years

Excellent written and verbal english | Tools: Slack, Zoom, Google Meet, Microsoft teams |

Office and Administration » Travel Management

Experience: Less than 6 months

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: City of San Jose Del Monte, Bulacan

Tests Taken: IQ
Score: 97: DISC
Dominance: 31%
Influence: 32%
Steadiness: 25%
Compliance: 13%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”