Virtual Assistant | Customer Service Representative | Technical Support Level 2

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

High school diploma

Last Active

July 13th, 2026 (6 days ago)

Member Since

January 4th, 2025

Profile Description

Customer Service Professional with BPO experience transitioning into Virtual Assistance. Skilled in phone, email, and chat support, CRM tools (Salesforce, Zendesk, LiveChat, Jira), and customer issue resolution. Reliable, organized, fast learner, and ready for long-term remote work.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

I have experience as a Customer Service Representative in a BPO setting, where I developed strong communication, problem-solving, and customer support skills. I am skilled in handling inquiries, managing customer concerns professionally, and following established processes. I am highly adaptable, detail-oriented, and eager to learn new tools and workflows in a remote work environment.

Customer Support » Email Support

Experience: 1 - 2 years

Managing incoming and outgoing emails, responding to inquiries, and organizing messages efficiently.

Customer Support » Technical Support

Experience: 1 - 2 years

I have technical support experience from a telco account, where I handled basic to intermediate troubleshooting steps for customer connectivity and service issues. This included identifying problems, guiding customers through step-by-step solutions, and ensuring issues were resolved efficiently while maintaining a positive customer experience.

Other Skills

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Overseeing administrative activities, organizing records, and ensuring smooth day-to-day operations.

Office and Administration » Calendar Management

Experience: Less than 6 months

Overseeing calendar scheduling, managing appointments, and ensuring timely coordination of meetings and events.

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig City

Tests Taken: IQ
Score: 101: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”