General Virtual Assistant/ Data Entry/ Customer Service Supp

Overview

Looking for part-time work (5 hours/day)

at $4.99/hour ($600.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

December 30th, 2024

Profile Description

I am compassionate and dedicated on what I do. With a strong background in
banking operations, administration, and client support, I bring over 16 years
of experience managing high-volume tasks with precision, efficiency, and
professionalism. My ability to handle sensitive information, coordinate across
teams, and deliver results under tight deadlines makes me an excellent fit for
your VA needs.
In my previous role as a Card Production Officer, I:
- Led and mentored a high-performing team, fostering collaboration, accountability, and productivity.
- Processed BIR EFPS forms with 100?curacy, ensuring compliance with government regulations.
- Managed ATM card, online, and mobile banking applications from multiple branches, delivering fast and error-free service.
- Oversaw group email communications, resolving branch inquiries promptly and improving internal coordination.
- Developed monthly reports using advanced Excel tools (PivotTables, VLOOKUP, filters) to support data-driven decisions.
- Provided customer service support via phone, assisting clients with online and mobile banking application issues.
- Contributed to major projects such as the Debit Card Management System
and Genesis Contact Center Solution, improving workflows and enhancing client
experience.
These responsibilities reflect
the core skills of a Virtual Assistant: organization, communication, data management, scheduling, and reliable administrative support. I am also highly proficient in Microsoft Office, Google Workspace, Canva and online communication tools, enabling me to adapt quickly to remote work systems and tools.
I am confident that my mix of administrative expertise, customer service experience, and strong attention to detail will allow me to provide excellent support to your team. I would love the opportunity to bring my skills to the company and contribute to your success.