Overview
Looking for full-time work (8 hours/day)
at $4.05/hour ($781.82/month)
High school diploma
Last Active
June 24th, 2026 (today)
Member Since
December 29th, 2024
Profile Description
Hello and welcome to my profile! Dedicated Customer Service professional for 5 years of experience now. Specializing in customer service and task management. Skilled in
With over 4 years of experience in a BPO industry. I have developed expertise in a various roles, including managing a Team for past 2 years. Maintaining high-quality and overall experience, ensuring prompt an effective resolutions and committed to a high performance standards while fostering a positive customer experience. In addition to my supervisor experience and a subject matter expert experience. My background also includes roles in Property Management and a Guest experience in AIRBNB. A community education support, resolution 1 with cancellations, resolutions 2 with reported issues in the property and a Dedicated manage Host support for SUPERHOSTS with non API and API software connected. Guest experienced support with passion for delivering exceptional service. Skilled in handling guest inquiries, resolving issues, helping booking a reservation, processing a refund and give strong relationship to give smooth and enjoyable stay. Manage disputing reviews, appealing Listing suspension and education of payouts information. Core Competencies & Skills: * Customer Service and Team Leadership * Property manager and Guest experienced Support
Software Proficiency: - MS Office Suite (Word,PowerPoint) -Google Docs & Sheets -Zendesk -Salesforce -Jira -Genesys
-MS Teams & Outlook
I am excited about the opportunity to collaborate and provide exceptional service.
Top Skills
E-Commerce » Logistics Management
Experience: 1 - 2 years
I am an Escalation Supervisor, and a Subject Matter Expert.
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
I am a Dedicated Manage Host Support, handles customer who’s looking for a rebookings and concerns about the House and the place they are staying.
Other Skills
Marketing » CRM » Salesforce
Experience: Less than 6 months
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.