Results-driven professional with 8+ years in operations support, client engagement, sales coordination, and administrative services. Experienced in managing schedules, coordinating communications, maintaining accurate data, and ensuring smooth daily operations. Adaptable across industries including sales, medical data, publishing, and logistics, with strong organization, communication, and attention to detail.
Open to roles in Executive Assistance, Virtual Assistance, Operations Support, Sales Support, and Customer Success.
Experience: 2 - 5 years
Wipro (UnitedHealth Group & Boston Scientific) | 2018–2023: Verified patient records and processed insurance claims, ensured compliance with HIPAA and FDA documentation standards, handled back-office support for medical device complaints, and improved workflow efficiency to reduce processing time.
Experience: 1 - 2 years
Freelance | 2023–2025: Managed outreach communications with authors and clients, coordinated editing, formatting, and publishing preparation, built long-term client relationships through consistent follow-ups, and assisted 150+ authors with manuscript improvement and submissions.
Experience: 6 months - 1 year
Referrizer | 2025–2026: Conducted outbound calls to qualify leads, scheduled product demonstrations with decision-makers, maintained detailed CRM records and follow-ups, and coordinated communication between prospects and the sales team.
Experience: Less than 6 months
Azpired Inc. | 2016–2018: Coordinated real-time dispatch operations across multiple cities, managed high-volume calls and driver communications, and maintained 98% dispatch accuracy.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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