Experienced E-commerce Customer Support Specialist | Shopify

Overview

Looking for full-time work (8 hours/day)

at $3.85/hour ($742.40/month)

Bachelors degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

December 9th, 2024

Profile Description

Hi! I’m ---------- , a dedicated and detail-oriented professional with over 3 years of experience in the e-commerce industry specializing in customer support, product listing, and image editing. I help online stores run smoothly by providing top-notch service and ensuring product pages are accurate, well-presented, and optimized.I’ve supported both startup and scaling brands, managing customer inquiries via Zendesk, Gorgias, Reamaze, Freshdesk, Gmail, and Slack, while handling order issues, tracking updates, returns, and refund requests with care and professionalism. I’m also experienced in using Shopify and tools like Canva or Photoshop to upload and edit product images, write compelling descriptions, set up variants, and maintain consistent branding.Here’s what I bring to the table:

? 5+ years of hands-on customer service experience

? Skilled in product listing, image optimization, and Shopify backend

? Strong written English and warm, professional communication

? Fast learner with a proactive, problem-solving mindset

? Experienced with DeepL, ChatGPT, and creating/refining SOPsI take pride in giving customers a seamless experience both in the support inbox and on your website. Whether I’m answering emails, uploading new products, or fine-tuning product visuals, I always aim to make things better, faster, and more efficient.
Let’s work together to deliver the kind of service and shopping experience your customers will love and come back for!