Operations Manager | Executive Assistant | Business Operations Specialist
I help business owners keep their operations running smoothly so they have more time to focus on growing their business.
With 4+ years of experience, I specialize in business operations, executive support, project coordination, e-commerce, logistics, and process improvement. I make sure tasks are completed on time, teams stay aligned, and daily operations stay organized.
I have experience managing:
* Business Operations
* Executive & Administrative Support
* Project Management
* Shopify & E-commerce Operations
* Logistics & Order Fulfillment
* Customer Support (Gorgias, Stripe, Klaviyo)
* CRM Management (HubSpot, Cognism, GoHighLevel)
* AI Automation & ChatGPT
* Technical Support & QA Testing
* Sales Reports & Data Analysis
* Team & Vendor Coordination
I enjoy creating efficient systems, solving operational problems, and keeping everything on track behind the scenes.
My goal is simple: keep your business organized and operating efficiently, so you can spend more time leading your team and growing your business.
Experience: 1 - 2 years
Skilled in managing inventories, orders, returns, and invoices, ensuring smooth business operations and customer satisfaction.
Experience: 1 - 2 years
Jira: Expertise in tracking system development and project progress to ensure deadlines and goals are met. Trello: Skilled in organizing and tracking daily tasks, projects, and activities for efficient workflow management. Slack: Effective communication and coordination with teams to streamline task management and project execution.
Experience: 1 - 2 years
Proficient in managing customer inquiries and resolving issues efficiently, enhancing customer experience.
Experience: 1 - 2 years
Experience: 2 - 5 years
ChatGPT: Proficient in crafting personalized, engaging, and sales-driven social media post descriptions to build brand awareness and connect with target audiences.
Experience: 1 - 2 years
Experience: 1 - 2 years
Advanced proficiency in using Sheets, Docs, Slides, Tasks, and Calendar for seamless collaboration and efficient task management.
Experience: Less than 6 months
Skilled in managing inventories, orders, returns, and invoices, ensuring smooth business operations and customer satisfaction.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Expertise in handling disputes, ensuring a high win rate, and minimizing financial losses.
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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