Monica
Customer Service Manager with Shopify Skills
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $8.27/hour ($800.00/month)
Bachelors degree
Last Active
June 30th, 2026 (17 days ago)
Member Since
January 8th, 2017
Profile Description
Hi! You can call me
Managing customer service leads and associates is my main role.
I am Shopify and Klaviyo proficient.
To top it off, I have extensive experience with customer service calls,
Top Skills
E-Commerce » Shopify
Experience: 10+ years
I have used Shopify since 2018 and I have learned it's data and features.
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
Customer Support
Experience: 10+ years
From Customer service role to a customer service manager my skills in customer support is proficient.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
From being a technical support agent to a quality assurance specialist for a technical account.
Customer Support » Phone Support
Experience: 2 - 5 years
Customer service rep for inbound calls
Customer Support » Content Management
Experience: 5 - 10 years
From handling multiple graphic designers I have improved my experience in managing content.
Marketing » Email Marketing » Klaviyo
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 10+ years
From a QA specialist who evaluates customer email transactions to now a customer service manager, I am good with email support.
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, n/a
- Tests Taken
- DISC
- Dominance: 15
- Influence: 15
- Steadiness: 32
- Compliance: 38
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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