Rebecca

Zoho CRM & Process Optimization Specialist | Executive Operations Assistant

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Overview

Looking for full-time work (8 hours/day)

at $9.95/hour ($1,920.00/month)

Associates degree

Last Active

June 24th, 2026 (today)

Member Since

November 19th, 2024

Profile Description

I am a detail-oriented and tech-savvy professional with a strong background in process management, customer relationship systems, and web administration. With hands-on experience in the Zoho ecosystem (CRM, Desk, SalesIQ, Campaigns, Social, Books, Inventory, People, Recruit, Mail, Cliq, Meeting), Magento, WordPress, HTML, and QuickBooks POS, as well as email campaign management, I help streamline workflows, improve customer engagement, and support business growth through efficient systems and organized processes.

I combine technical expertise with a proactive mindset to deliver accurate results, enhance productivity, and provide reliable support across administrative, operational, and digital functions.

Process Technician – Workflow analysis, documentation, and process optimization.

Zoho Suite – CRM, Desk, SalesIQ, Campaigns, Social, Books, Inventory, People, Recruit, Mail, Cliq, Meeting (end-to-end business operations and automation).

eCommerce & Web – Magento, WordPress, HTML (site management, updates, and customization).

Accounting & POS – QuickBooks POS (sales tracking, inventory, reporting)
<8efe80624d780eba0c6493ec45140364>Email Campaign – Campaign creation, automation, and performance tracking.

Web Administration – Website maintenance, backups, security, and performance optimization.