Maria

Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.89/hour ($945.44/month)

Bachelors degree

Last Active

July 6th, 2026 (14 days ago)

Member Since

November 9th, 2024

Profile Description

I'm a Customer Service Representative for almost 7yrs and 2 years of Experience as Virtual Assistant Tax Preparer. Helping clients navigate complex issues and offering solutions is my job. The opportunity to use my tax knowledge to guide customers while ensuring a positive and efficient experience excites me. I value the chance to build long-term relationships with clients.

I have developed a strong foundation in managing large volumes of data with precision and attention to detail. I am proficient in using tools such as Microsoft Excel, Google Sheets, Google Calendar, etc., ensuring that data is not only accurately entered but also organized for easy access and analysis. with high accuracy has consistently enabled me to meet and exceed deadlines.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

What I enjoyed most about the role was the opportunity to interact directly with customers via email

Customer Support » Chat Support

Experience: 1 - 2 years

What I enjoyed most about the role was the opportunity to interact directly with customer via chat

Customer Support » Customer Service

Experience: 5 - 10 years

What I enjoyed most about the role was the opportunity to interact directly with customers,

Other Skills

Accounting » Tax Preparation

Experience: Less than 6 months

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Binangonan, Rizal

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”