I'm a Customer Service Representative for almost 7yrs and 2 years of Experience as Virtual Assistant Tax Preparer. Helping clients navigate complex issues and offering solutions is my job. The opportunity to use my tax knowledge to guide customers while ensuring a positive and efficient experience excites me. I value the chance to build long-term relationships with clients.
I have developed a strong foundation in managing large volumes of data with precision and attention to detail. I am proficient in using tools such as Microsoft Excel, Google Sheets, Google Calendar, etc., ensuring that data is not only accurately entered but also organized for easy access and analysis. with high accuracy has consistently enabled me to meet and exceed deadlines.
Experience: 1 - 2 years
What I enjoyed most about the role was the opportunity to interact directly with customers via email
Experience: 1 - 2 years
What I enjoyed most about the role was the opportunity to interact directly with customer via chat
Experience: 5 - 10 years
What I enjoyed most about the role was the opportunity to interact directly with customers,
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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