Property and Operations Manager |E-commerce Strategist

Maintaining accurate financial records, processing transactions, and generating detailed reports to provide insights into organizational finances. Skilled in managing lease agreements, negotiating tenant terms, rental, and coordinating property maintenance and repairs. Proven ability to supervise staff and ensure compliance with leasing, permit, and tax regulations.

I provide comprehensive technical and operational support by troubleshooting software and hardware issues, resolving user inquiries, and escalating complex problems when needed. I maintain accurate support documentation and create knowledge base articles to help users self-solve common concerns. Alongside technical support, I manage receivable balances through credit reviews, account setup, timely billing, and proactive follow-ups to maintain healthy cash flow and strong client relationships. Overall, I focus on delivering efficient, user-centered service that minimizes disruptions and enhances business operations.

Led comprehensive keyword research and implemented multilingual SEO strategies to improve product visibility across global markets. Optimized product titles, descriptions, and tags for multiple platforms to enhance search performance and user engagement. Ensured regional compliance and maintained accurate localization to deliver a consistent and relevant customer experience in each target market.

Managed influencer marketing campaigns by identifying suitable creators, coordinating content requirements, and ensuring brand alignment throughout the partnership. Oversaw communication with influencers, monitored content performance, and analyzed engagement metrics to measure campaign effectiveness. Worked closely with the marketing team to optimize strategy, increase brand visibility, and strengthen audience engagement through authentic and high-impact influencer collaborations.

Managed the brand’s social media accounts and handled regular content posting to maintain an active and engaging online presence. Coordinated with influencers for product collaborations that supported promotional efforts and expanded audience reach. Assisted in boosting brand awareness and increasing customer engagement through well-planned online campaigns and consistent community interaction.

Monitoring and analyzing financial performance, managing P&L sheets to meet budget goals, and ensuring profitable operations. Skilled in leading and motivating teams to deliver top-notch customer service and achieve sales targets, with a strong focus on creating effective schedules and maintaining optimal staffing. Expertise in optimizing product listings for high visibility on search engines and e-commerce platforms.