Detail-oriented and service-driven professional with hands-on experience in both healthcare coordination and outbound accounts receivable operations. Skilled in managing patient inquiries, scheduling, and care coordination while maintaining a compassionate and supportive approach. Strong background in handling outbound collections, account follow-ups, and payment negotiation with accuracy and professionalism.
Experience: 1 - 2 years
Responsible for ensuring smooth, efficient, and compassionate healthcare experiences for patients. Serves as the primary point of contact between patients, healthcare providers. Key responsibilities include coordinating appointments, managing patient records and requests. Troubleshooting.
Experience: 2 - 5 years
Responsible for initiating contact with customers to follow up on overdue invoices, secure timely payments, and resolve billing concerns. Conduct outbound calls, emails, and follow-ups to customers with overdue balances.
Experience: 2 - 5 years
Worked as a Accounts Receivable phone representative.
Experience: 2 - 5 years
Experience: 2 - 5 years
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