Virtual Assistant and Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

April 29th, 2024 (7 days ago)

Member Since

January 2nd, 2017

Profile Description

I am an experienced virtual assistant and a seasoned high-level customer service representative. I am looking to leverage my strong organizational and customer service skills to excel in this role. With a passion for streamlining procedures and delivering excellence not just to clients but to all my colleagues, I aim to contribute to the company’s success by supporting everybody who will need support to help them progress every step of the way.

Expertise:
Customer Service (Inbound, Outbound, Chat and Email) CRM and Data Management
FB Ads Creation, Google Ads Creation, WordPress content editing, email campaign content, active campaign content editing, audio and video transcription, research calendar management, appointment setting, scheduling, simple video editing, basic graphic design, general admin tasks, payment processing, and social media management

Tools:
Zendesk and Zendesk Sell, Freshdesk, ZOHO, Keap, Active Campaign; Aircall, Asana; Hubspot, Launch27, Missive, Notion, Google Workspace (Docs, Sheets, Slide, Calendar, Meet, Drive, etc.); Microsoft Office 365 (Outlook, OneDrive, Word, Excel, PowerPoint, etc.); Dropbox, Zoom, Slack, Skype Telegram, WhatsApp, Miro, DOMO, Loom, Vocaroo, Techsmith