Gillianne

Virtual Assistant/Healthcare Specialist/Customer Support

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $6.72/hour ($1,280.00/month)

Associates degree

Last Active

June 3rd, 2026 (10 days ago)

Member Since

December 27th, 2016

Profile Description

I'm a results-driven individual with over six years of experience working remotely in the healthcare sector. My background includes document management, efficient communication between medical offices and patients, prescription review, patient support, administrative tasks with high accuracy and attention to detail, and conducting quality checks on all DME orders prior to shipment, some insurance verification, and prior authorization. My attention to detail was critical in ensuring that patient information was accurately recorded and that account processes were correctly followed, significantly reducing errors, eliminating revenue losses, and improving overall efficiency. My ability to quickly learn and adapt to new virtual tools allows me to manage my tasks effectively. I have experience as a Social Media Customer Support where I handled several Facebook pages. I am answering messages and replying to comments. I also have experience as an email support manager handling tickets in Gorgias and Gmail. I also have experience in Shopify handling invoices and chargebacks.