Shaira
Operations Customer Expert/ Email and Chat Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
High school diploma
Last Active
July 17th, 2026 (3 days ago)
Member Since
October 25th, 2024
Profile Description
Profile Summary:
Detail-oriented and highly organized Back Office Administrator with experience in operations and client support within the financial trading sector. Skilled in managing withdrawal processes, tracing client funds, and ensuring smooth transactions by providing clients with accurate and timely proof of transaction documents. Proficient in reviewing and verifying bank statements, coordinating manual withdrawals, and resolving fund transfer issues to uphold high service standards. Known for strong analytical abilities, high accuracy, and a client-centric approach, ensuring a seamless and transparent experience for clients during critical financial operations.
Key Skills:
Transaction documentation and verification
Bank statement analysis
Email
Client communication and support
Chatting
Accuracy and attention to detail
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Sending over 70 emails to clients per day through the Salesforce Omnichannel
Customer Support » Customer Service
Experience: 1 - 2 years
Assuring that clients are heard and understood, providing an excellent service with a resolution.
Office and Administration » Attention to Detail
Experience: 1 - 2 years
Ensure that important documents are attached in the email, proof-reading and accurate information or instructions are provided.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Assisting clients through live chats.
Office and Administration » Multitasking
Experience: 1 - 2 years
As a Customer Expert handling BackOffice tasks, I take multiple tasks everyday — Chats, Email, and meetings with our clients. Though these are not easy to do, I enjoy the job and cherish every moment of learning.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 121
- Government ID
- Sign Up with Pro Account to View
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