Imee

Experienced Virtual Assistant | Shopify Customer service & E-commerce Operations

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

October 25th, 2024

Profile Description

Hi! I’m Imee Sabio, an experienced Virtual Assistant specializing in Shopify and e-commerce operations. I help businesses streamline their online store processes, improve customer satisfaction, and handle all aspects of Shopify management efficiently.

I can assist with:

Order Management: Processing orders, updating customer details and addresses, cancellations, and fulfillment.

Shipping & Tracking: Coordinating with logistics and after-sales teams to ensure timely deliveries.

Customer Support: Handling inquiries via email, chat, or Shopify inbox, resolving technical issues, refunds, and chargebacks.

Shopify & PayPal Cases: Managing disputes, resolving chargebacks, and ensuring smooth resolution.

Reporting & Analysis: Tracking store metrics, monitoring KPIs, and providing actionable recommendations to improve operations.

I have a strong background in customer service, technical troubleshooting, administrative support, and social media management, making me a versatile VA who can handle multiple aspects of your e-commerce business. I’m proactive, detail-oriented, and committed to helping Shopify stores run smoothly while providing top-tier customer experiences.

Whether you need day-to-day Shopify support, order management, or full customer service operations, I’m here to make your store run efficiently and your customers happy.