Hello,
Good day! I am responsible for managing daily communication with our onshore clients, ensuring clear, timely, and effective coordination. I also handle the preparation and distribution of Renewal Letters, Termination Letters, and customer flyers, tailoring each to meet our clients’ specific needs.
I am highly proficient in Salesforce, Microsoft Outlook, and Microsoft Excel, with strong skills in data filtering, data entry, and data analysis.
I manage a small team and oversee all updates and process changes to ensure smooth operations. I organize and lead daily training sessions, helping tea
I am also responsible for facilitating the team’s Monthly Business Review with our client, where I present performance metrics, including productivity and quality assurance results. Additionally, I provide regular weekly updates to track progress and ensure continuous improvement.
Thank you,
Alisseo Cuevas
Experience: 2 - 5 years
I am very familiar with Salesforce as I've been using the site for almost 3 years, I know the ways around the Salesforce, I can perfectly navigate the site on whatever task I need to find or assign.
Experience: 2 - 5 years
I'm responsible for communicating with our on-shore client through email. Creating a Renewal Letter, Termination Letter and Flyers for our valued customers.
Experience: 2 - 5 years
I've been using a Microsoft excel as a part of my daily job. I'm responsible for entering data, filtering data and attaining an exact information that is needed for the next step of the process.
Experience: 1 - 2 years
I have plenty of experience on entering and filtering Data as it was part of the process I used to work on for 2 years.
Experience: 2 - 5 years
Experience: 2 - 5 years
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