Aya
Technical Support/Customer Service/Chat Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.82/hour ($736.00/month)
Associates degree
Last Active
June 3rd, 2026 (2 days ago)
Member Since
October 16th, 2024
Profile Description
Results-driven technical support professional with 7 years of experience in the BPO industry, delivering exceptional customer service and technical solutions. Skilled in troubleshooting, problem-solving, and process improvement. Proficient in [list relevant technical skills. With a strong track record of resolving complex issues and exceeding customer satisfaction targets.
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
Provide exceptional customer service and support via live chat using ZenDesk and CxOne.
Customer Support » Technical Support
Experience: 2 - 5 years
I am a Technical Support Specialist with 3 years of experience in troubleshooting, resolving customer inquiries, and providing excellent customer service. I have a proven track record of reducing customer downtime and improving customer satisfaction by quickly resolving technical issues.
Customer Support » Customer Service
Experience: 2 - 5 years
Provided excellent quality customer service by patiently listening and communicating company policies with empathy. Maintained a positive attitude at all times in a fast-paced environment.
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
As an Email Support Representative, I've had the opportunity to develop strong communication and problem-solving skills, providing top-notch support to customers via email.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao Oriental, Philippines
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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