April

6+ Years of Customer Support & Ecommerce Experience • Shopify & Ecommerce Supp

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Overview

Looking for full-time work (10 hours/day)

at $4.98/hour ($1,200.00/month)

Associates degree

Last Active

July 10th, 2026 (today)

Member Since

October 10th, 2024

Profile Description

Hi! I’m April, a reliable Virtual Assistant with over 5 years of experience in customer support, chat moderation, and sales. I specialize in managing customer communication, improving response time, and ensuring a smooth customer experience.

I can help with email and chat support, Shopify order management (tracking, refunds, cancellations), social media management, DM setting, lead engagement, and administrative tasks. I’ve handled high-volume conversations with international clients while maintaining accuracy, professionalism, and a friendly tone.

I’m experienced in using tools like Shopify, ChatGPT, and CRM systems to deliver efficient and organized support. I have strong written English skills, high attention to detail, and a fast response time.

I’m reliable, easy to work with, and committed to long-term growth. I’m always willing to learn and improve to better support your business.

Let’s work together to keep your operations smooth and your customers satisfied!

Top Skills

E-Commerce

Experience: 2 - 5 years

I have 5+ years of experience in e-commerce, mainly with Shopify dropshipping stores. I’ve handled customer support, order tracking, refunds, disputes, and backend tasks while keeping operations organized and efficient.