I’m a dependable Virtual Assistant with a strong customer service background, experienced in handling guest communication, bookings, and day-to-day Airbnb operations. I’ve worked with companies like American Express and Royal Caribbean, where I learned to manage high-volume inquiries, resolve issues quickly, and deliver excellent customer experiences.I’m organized, detail-oriented, and easy to work with. I enjoy helping guests have smooth, stress-free stays while supporting hosts behind the scenes.
Experience: 1 - 2 years
I have hands-on experience managing short-term rentals, handling everything from bookings and guest communication to coordinating cleanings and maintenance. I focus on staying organized, responding quickly, and making sure each guest has a smooth, comfortable stay from check-in to check-out.
Experience: 5 - 10 years
Receive and assist customers through in-bound calls
Experience: 1 - 2 years
I worked with Hostaway on a daily basis to manage our short-term rentals. I used it to keep calendars in sync, respond to guest messages, and stay on top of reservations, cleanings, and maintenance. It made it much easier to stay organized and ensure guests had a smooth experience from booking through check-out.
Experience: 1 - 2 years
I’ve worked extensively with Airbnb, managing listings, reservations, and guest messaging. I handled inquiries, resolved issues as they came up, and made sure guests felt supported throughout their stay, while also maintaining strong reviews and positive guest experiences.
Experience: 6 months - 1 year
Provided customer service through chat for an accounting software
Experience: 2 - 5 years
Handle in-bound calls related to troubleshooting products and sending replacements as needed
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