Arnold

Email & Chat Support Specialist | Fast, Friendly, Reliable

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Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

June 30th, 2026 (21 days ago)

Member Since

October 4th, 2024

Profile Description

Bleeding customers because your support is too slow? Let’s fix that fast.

For over 15 years, I’ve been the calm in the chaos. The first line of defense when frustrated customers reach out. I don’t just answer emails and live chat messages. I win people back, smooth out the bumps, and make them feel like they’re your number one priority even on your busiest days.

I know how to handle angry buyers, confused shoppers, and loyal customers who just want to feel heard. With me managing your inbox, you don’t just respond. You retain.

* Lightning-fast, crystal-clear replies
* Cool under pressure even when messages are pouring in
* Fluent in Zendesk, Gorgias, Freshdesk, Shopify, Gmail, Outlook etc,
* Skilled at tone-matching your brand voice whether you're formal, fun, or fierce
* Obsessed with solving it right the first time so customers don’t have to follow up

The bottom line? I turn support conversations into trust and trust into repeat business.

If you're ready to make your customer service a competitive advantage, let's talk.

Top Skills

Customer Support

Experience: Less than 6 months

Office and Administration

Experience: Less than 6 months

Virtual Assistant

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Basic Information

Age: 36

Gender: Male

Website: Sign Up with Pro Account to View

Address: Makati City, Metro Manila

Tests Taken: IQ
Score: 144: DISC
Dominance: 47
Influence: 25
Steadiness: 18
Compliance: 10: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”