An experienced Customer/Technical Support of more than 5yrs

Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($1,999.99/month)

Java Programming Graduate

Last Active

October 18th, 2024 (57 days ago)

Member Since

January 5th, 2011

Profile Description

. For close to 10 years, I have been excelling at Customer Satisfaction while taking mind of the proper SLA which wina both ways for my customwrs and employer
. Proficient in troubleshooting desktops and laptops with Microsoft Windows® operating systems(Windows 7 and earlier)
. Proficient in using and troubleshooting Microsoft Office Productivity applications such as Word, Excel, Powerpoint, Outlook, etc. along with opensource counterparts such as OpenOffice®
. Exposed to responding to helpdesk request as guided by the appropriate SLA
. Has extensive experience in troubleshooting different computer problems, such as internet connectivity, application crashes, hardware installation problems, etc.
. An avid tech researcher who semi-aces old and new technology within grasp, currently interested in learning to maintaining and develop opensource operating systems and applications for personal and [future]commercial use
. Possesses the strong sense of self-improvement by learning new stuff every now and then using online resources