Automotive Service Coordinator, Repair Order Specialist, and Customer Support Professional with 7+ years of experience in automotive operations, administrative support, and customer service. Experienced in Shopmonkey, CRM systems, repair orders, estimates, scheduling, lead generation, appointment setting, cold calling, and client support. Fast learner, detail-oriented, organized, and committed to delivering excellent service.
Portfolio:
Experience: 2 - 5 years
Customer Support Management
Experience: 5 - 10 years
Appointment Setting
Experience: 5 - 10 years
Cold Calling
Experience: 1 - 2 years
Salesforce
Experience: 2 - 5 years
Administrative Management
Experience: 2 - 5 years
Lead Generation
Experience: Less than 6 months
Repair Order Management, Automotive Service Coordination, Work Order Processing (RO creation & updates), Service Workflow Management, Automotive Customer Communication
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