Ariel
VA, Medical VA, Customer Service, Tech Support, Fitness Coac
Verified
Overview
Looking for full-time work (8 hours/day)
at $8.32/hour ($1,600.00/month)
Bachelors degree
Last Active
June 23rd, 2026 (5 days ago)
Member Since
September 17th, 2024
Profile Description
Hi,
I hope this message finds you well. My name is Ariel. I am a seasoned Virtual assistant, Senior AI Tech Support, Senior Customer Service Supervisor and Project Manager based in the Philippines, and I am reaching out to inquire about potential opportunities within your organization.
With over 9 years of diverse experience in various roles, I have honed a robust skill set that spans customer service, technical support, and project management. My professional journey began in 2016 as an inbound Customer Service Representative for Capital One, where I developed a strong foundation in client relations. I then transitioned to Direct TV, where I excelled in Sales, Billing, and Technical Support and eventually advanced to a team leader position.
The pandemic prompted a shift in my career focus, leading me to the world of web design and digital marketing. At Technodream Web Design, I began as an Appointment Setter and quickly became a Project Manager, overseeing website projects from inception to launch.
My last employment was a Virtual Assistant and Senior Technical Support Specialist at Apex Holdings, where I managed Customer service relations, Technical support, and conducted quality audits for cutting-edge AI software.
I am actively seeking new opportunities and would be thrilled to contribute my expertise to your team. If there are any openings for a virtual assistant or similar roles, I would love to discuss how my background and skills align with your needs.
Best regards,
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
-Managed escalated technical issues, ensuring timely resolution and customer satisfaction. -Conducted comprehensive onboarding for new clients, enhancing user experience and adoption. -Collaborated with cross-functional teams to address and resolve complex technical problems.
Customer Support » Customer Service
Experience: 5 - 10 years
- Delivered high-quality customer service, addressing inquiries and resolving issues efficiently. - Enhanced customer satisfaction through effective communication and problem-solving skills.
Other Skills
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
- Delivered high-quality customer service, addressing inquiries and resolving issues efficiently. - Enhanced customer satisfaction through effective communication and problem-solving skills.
Customer Support » Email Support
Experience: 1 - 2 years
Professional Services » Management Services » Software Development Project Manager
Experience: 1 - 2 years
- Led and coordinated multiple projects from initiation to completion, ensuring alignment with client goals and timelines. - Developed project plans, managed budgets, and monitored progress to ensure successful delivery. - Facilitated communication between stakeholders, addressing concerns and providing regular updates.
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
- Analyzed and investigated potential fraudulent activities to protect client accounts and assets. - Developed and implemented strategies to prevent and mitigate fraud risks.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baguio, Benguet
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.