Operations & Recruitment Manager

Overview

Looking for full-time work (8 hours/day)

at $8.96/hour ($1,727.26/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

September 17th, 2024

Profile Description

Bringing over years of powerhouse experience in Operations, leadership, recruiting, and support services. Experience in both start-up and BPO industries. 

Skills and Abilities:
• Lean Six Sigma Yellow Belt, 60 WPM, C2 English Proficiency, Client Services, Root Cause Analysis (RCA), Operations Excellence, Performance Management, Leadership Management , Excel, Office 365,  Canva, Proficiency in CRM, GoHighLevel, Siebel, Salesforce, Optima, ASD, LinkedIn Recruiter, Indeed, ATS such as iCIMS and Compass

Operations Leadership & Scaling 
- Operations Manager for a U.S. Healthcare Insurance agency specializing in Marketplace, Medicare, and Medicaid, E-Commerce, Telecommunications, Gaming and Entertainment etc.
- Built and scaled offshore operations from 0 to 92 FTEs for a UK direct client 
- Led large-scale BPO operations with 220+ FTEs across Tier 2 support functions
- Managed multi-vertical programs (telco, gaming, entertainment, moderation)
– Skilled in process optimization, KPI monitoring, business reviews, and cost-reduction strategies.

Global Stakeholder & Client Management 
- Direct partnership with CEOs, clients, and senior stakeholders
- Supported global teams across US, UK, Australia, China, and the Philippines

Recruitment & Talent Acquisition 
- Full-cycle recruitment for operational and leadership roles Offshore hiring strategy, selection, onboarding, and retention management (U.S., LATAM, PH markets) 

Client & Stakeholder Management 
- Experienced in handling client calibration meetings, business presentations, and cross-department collaboration.

If you’re looking for someone who can lead, optimize, and deliver, let’s work together!